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Frequently Asked Questions
Here are just a few frequently asked questions to help you discover more about MyCleanPC as well as more about PC cleaning software, system requirements, activation information, refunds, how to cancel and also contact us.
What should I know about MyCleanPC's features, pricing, and subscription terms?
MyCleanPC software offers partial removal of certain files which may slow down your computer or make it less private, at no additional costs. Other features require payment. The trial versions of software products that are available for free download from this site are intended to diagnose your computer for security and/or performance issues. Most issues may be corrected by purchasing our software products and/or remote technical support services. Computer security and performance improvements will vary depending upon the condition of your computer, the software you are using, and other factors outside of our control. These factors may be such that our software and/or services will not be able to remedy the issues with your computer. There will be a yearly recurring charge to license MyCleanPC of $29.99, followed by monthly charges of $19.95 for live technical support. You can cancel your subscription at any time by calling (801) 857-2368. (Powered by USTechSupport) or via online chat, email or contact form. RealDefense may offer other products and services when you call us. Calls placed to our numbers may incur normal toll charges, depending on your phone carrier and plan. Please check with your provider for information about fees if applicable.
What does MyCleanPC do?
MyCleanPC is a downloadable software that finds & removes adware, file system issues, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you've completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items. For more detailed information on the MyCleanPC software functionality, please click here.
How does MyCleanPC work?
MyCleanPC is a downloadable software that finds & removes adware, file system issues, and temporary files which can slow down your computer and internet browsers. Plus, it includes a registry cleaner and privacy protector to remove unnecessary items stored in your registry and internet browsers. The free version of the software will diagnose adware and other items to clean. Once you've completed your free diagnosis, you can choose to activate the full version of the software to remove adware and other items. For more detailed information on the MyCleanPC software functionality, please click here.
How do I get the full version of MyCleanPC?
In order to get the full version of MyCleanPC, you must purchase and enter an activation code. You can purchase an activation code for the full version of MyCleanPC here.
How do I activate my MyCleanPC software?
You can activate your MyCleanPC software by following the steps below.
  1. Open the MyCleanPC software
  2. Click the "Activate Now" link in the bottom left corner of the software.
  3. Copy the activation code and past it into the activation bar.
  4. Press "Activate Now". It may take a couple seconds for the activation code to go through.
What are the system requirements for MyCleanPC?
  • Broadband internet connection (not dial-up) Microsoft Windows XP, Vista, Windows 7, Windows 8, Windows 10 or Windows 11
  • 1-gigahertz (GHz) 32-bit (x86) processor or 1-GHz 64-bit (x64) processor
  • Minimum 128MB free hard disk space
  • Minimum 1GB RAM (System Memory)